OUR PARTNERS & THE CLAIMS PROCESS
Suffering a loss can be emotionally, mentally and/or physically devastating. As your independent agent, we are here to help you pick up the pieces and make your claim experience as smooth as possible.
If you have an insurance claim, please call our office at 516-922-6500 so we can help guide you through the reporting process. Most insurance carriers will prefer you report the claim directly so you can provide details of exactly what happened. You will be assigned an insurance adjuster by your company who will assist you through the entire claims process. You will likely hear from them within 1-2 business days. Your insurance adjuster will schedule an appointment to see the loss as soon as possible, but at your convenience.
It is an insured's responsibility to mitigate any further loss, within reason (for example, if you have a leaking roof, put a bucket under the leaking area - the company doesn't want you going on the roof). Make sure to take photos and save all receipts/documents pertaining to the loss for the adjuster.
If we are closed, the following is a list of Insurance Company Emergency Claim Contacts:
A Central Insurance Co. (NYCM)
Claims: 1 (800) 234-6926
Service: 1 (800) 234-6926
Claims Billing Website
AmTrust
Claims: 866-272-9267
Service: 212-220-7120
Claims Billing Website
Adirondack Insurance Exchange
Claims: 1 (877) 629-8003
Service: 1 (877) 629-8003
Claims Billing Website
CHUBB
Claims: 1 (800) 252-4670
Service: 1 (866) 324-8222
Claims Billing Website
Encompass
Claims: 1 (800) 588-7400
Service: 1 (800) 262-7255
Claims Billing Website
Hagerty
Claims: 1 (877) 922-9701
Service: 1 (877) 922-9701
Claims Billing Website
The Hartford
Claims: 1 (800) 243-5860
Service: 1 (860) 547-5000
Claims Billing Website
Merchants Insurance Group
(Business Insurance)
Claims: 1 800-462-1077
Service: 1 800-462-1077
New York Central Mutual
Claims: 800-234-6926
Service: 800-234-6926
Claims Billing Website
Progressive
Claims: 1 (800) 274-4499
Service: 1 (855) 758-0943
Claims Billing Website
Tapco Underwriters, Inc.
Claims: 1 (800) 334-5579
Service: 1 (800) 334-5579
Claims Billing Website
Utica First
Claims: 800-456-4556
Service: 315-736-8211
Claims Billing Website
USLI
ACE (Chubb)
Claims: 1 (800) 444-6161
Service: 1 (800) 444-6161
American Modern
Claims: 1 (800) 375-2075
Service: 1 (800) 543-2644
Claims Billing Website
Arrowhead General
Claims: 1 (619) 744-500
Service: 1 (619) 744-500
Claims Billing Website
CNA Surety
Claims: 1 (877) 672-6115
Service: 1 (800) 331-6053
Claims Billing Website
Farmers of Flemington
Claims: 1 (866) 631-9153
Service: 1 (800)-435-7764
Claims Billing Website
Hanover
Claims: 800-628-0250
Service: 800-922-8427
Claims Billing Website
Interboro
Claims: 888-256-3378
Service: 877-369-0304
Claims Billing Website
Mercury Insurance
Claims: 1 (800) 503-3724
Service: 1 (800) 503-3724
Naragansett Bay Insurance
Claims: 1 (800) 343-3375
Service: 1 (800) 343-3375
Claims Billing Website
New York Property Insurance Underwriting Association
Claims: 212-208-9710
Service: 212-208-9700
Pure Insurance
Claims: 1 (888) 813-7873
Service: 1 (888) 813-7873
Claims Billing Website
Utica National Insurance Group
Claims: 1 (800) 216-1420
Service: 1 (781) 224-2600
Claims Billing Website
AIG
Claims: 1 (800) 767-2524
Service: 1 (800) 448-2542
Claims Billing Website
The Andover Companies
Claims: 1 (800) 225-0770
Service: 1 (978) 475-3300
Claims Billing Website
Cabrillo General Insurance
Claims: 1 (866) 482-5246
Service: 1 (866) 896-7233
Claims Billing Website
Condon & Skelly
Claims: 1 (800) 257-9496
Service: 1 (800) 257-9496
Claims Billing Website
Berkshire Hathaway GUARD
Claims: 1 (800) 673-2465
Service: 1 (800) 673-2465
Claims Billing Website
Harleysville (Nationwide)
Claims: 1 (800) 421-3535
Service: 1 (800) 338-8301
Claims Billing Website
Main Mapfre Insurance
Claims: 1 (800) 221-1605
Service: 1 (800) 922-8276
National General Insurance
Claims: 1 (800) 325-1088
Service: 1 (888) 293-5108
Claims Billing Website
Ocean Harbor
Claims: 855-585-0500
Service: 631-547-5959
Claims Billing Website
Scottsdale Insurance Company (Nationwide)
Claims: 1 (800) 423-7675
Service: 1 (800) 423-7675
Claims Billing Website
UPC Insurance
Claims: 1 (888) 256-3378
Service: 1 (727) 895-7737
Claims Billing Website
Travelers
Claims: 1 (800) 252-4633
Service: 1 (800) 842-5075
Flood Claims
FEMA/National Flood Insurance Program (NFIP)
Claims: 800-759-8656
Service: 800-637-3846
While we may list some companies above, this may not be a complete list of contact information - please refer to your policy if you do not see your company listed or call us at 516-922-6500 Monday-Friday from 8:30am-4:30pm.