OUR PARTNERS & THE CLAIMS PROCESS

 

Most insurance carriers prefer you report the loss directly to their claims team so you can provide details of exactly what happened; however, we are here to help in any way we can and answer any questions you may have. 

 

Be sure to take pictures of the damage that ensues and always pay with a check or credit card so there is a paper trail (do NOT pay with cash).  You will be assigned an insurance adjuster by your company who will assist you through the entire claims process.  They will do their best to get in touch with you within 72 hours - when there are large storms, please anticipate a delay.  Your insurance adjuster will schedule an appointment to see the loss as soon as possible, but at your convenience.   

It is an insured's responsibility to mitigate any further loss, within reason (for example, if you have a leaking roof, put a bucket under the leaking area - the company does not want you going on the roof).  Your safety is most important.  Make sure to take photos and save all receipts and documents pertaining to the loss for the adjuster.

The following is a list of Insurance Company Emergency Claim Contacts:

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A Central Insurance Co. (NYCM)
Claims: (800) 234-6926
Service: (800) 234-6926
Claims Billing Website

ACE (Chubb)
Claims: (800) 444-6161
Service: (800) 444-6161

Claims Billing Website

AIG

Claims: (800) 767-2524

Service: (800) 448-2542

Claims Billing Website

AmTrust

Claims: (866) 272-9267

Service: (212) 220-7120

Claims Billing Website

American Modern

Claims: (800) 375-2075

Service: (800) 543-2644

Claims Billing Website

The Andover Companies
Claims: (516) 922-6500
Service: (978) 475-3300
Claims Billing Website

**Report Claim through BRC

Adirondack Insurance Exchange
Claims: (877) 629-8003
Service: (877) 629-8003
Claims Billing Website

Arrowhead General

Claims: (619) 744-0500

Service: (619) 744-0500

Claims Billing Website

Berkshire Hathaway GUARD

Claims: (800) 673-2465

Service: (800) 673-2465

Claims Billing Website

Cabrillo General Insurance

Claims: (866) 482-5246

Service: (866) 896-7233

Claims Billing Website

CHUBB
Claims: (800) 252-4670
Service: (866) 324-8222
Claims Billing Website

CNA Surety

Claims: (877) 672-6115

Service: (800) 331-6053

Claims Billing Website

Condon & Skelly

Claims: (800) 257-9496

Service: (800) 257-9496

Claims Billing Website

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Encompass

Claims: (800) 588-7400

Service: (800) 262-7255

Claims Billing Website

Farmers of Flemington
Claims: (866) 631-9153
Service: (800)-435-7764
Claims Billing Website

Hagerty

Claims: (800) 385-0274

Service: (877) 922-9701

Claims Billing Website

Hanover
Claims: (800) 628-0250 
Service: (800) 922-8427 
Claims Billing Website

Harleysville (Nationwide)

Claims: (800) 421-3535

Service: (800) 338-8301

Claims Billing Website

The Hartford

Claims: (800) 243-5860

Service: (860) 547-5000

Claims Billing Website

Interboro
Claims: (888) 256-3378 
Service: (877) 369-0304 
Claims Billing Website

Kemper Insurance
Claims: (866) 860-9348
Service: (866) 860-9348

Claims Billing Website

Merchants Insurance Group

(Business Insurance)
Claims: (800) 462-1077
Service: (800) 462-1077

Claims Billing Website

Mercury Insurance

Claims: (800) 503-3724

Service: (800) 503-3724

Claims Billing Website

National General Insurance

Claims: (800) 325-1088

Service: (888) 293-5108

Claims Billing Website

Naragansett Bay Insurance
Claims: (800) 343-3375
Service: (800) 343-3375
Claims Billing Website

New York Central Mutual

Claims: (800) 234-6926

Service (800) 234-6926

Claims Billing Website

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New York Property Insurance Underwriting Association
Claims: (212) 208-9710 
Service: (212) 208-9700

Claims Billing Website

Ocean Harbor

Claims: (855) 585-0500

Service: (631) 547-5959

Claims Billing Website

Progressive

Claims: (800) 274-4499

Service: (855) 758-0943

Claims Billing Website

Pure Insurance

Claims: (888) 813-7873

Service: (888) 813-7873

Claims Billing Website

Scottsdale Insurance Company (Nationwide)

Claims: (800) 423-7675

Service: (800) 423-7675

Claims Billing Website

Tapco Underwriters, Inc.
Claims: (800) 334-5579
Service: (800) 334-5579
Claims Billing Website

Travelers

Claims: (800) 252-4633

Service: (800) 842-5075

Claims Billing Website

UPC Insurance

Claims: (888) 256-3378

Service: (727) 895-7737

Claims Billing Website

USLI

Billing: (866) 632-2003 
Claims Billing Website

Utica First
Claims: (800) 456-4556 
Service: (315) 736-8211 
Claims Billing Website

Utica National Insurance Group
Claims: (800) 216-1420
Service: (781) 224-2600
Claims Billing Website

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Flood Claims

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American Bankers
Claims: (800) 358-0600
Service: (888) 260-7736
Claims Billing Website

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FEMA/National Flood Insurance Program (NFIP)
Claims: (800) 759-8656 
Service: (800) 637-3846 

Website

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Wright Flood
Claims: (800) 725-9472 
Service: (800) 820-3242
Claims Billing Website

While we may list some companies above, this may not be a complete list of contact information - please refer to your policy. If you do not see your company listed or call us at 516-922-6500 Monday - Friday from 8:30am - 4:30pm.