Our Partners & The Claim Process

Suffering a loss can be emotionally, mentally and/or physically devastating.  As your independent agent, we are here to help you pick up the pieces and make your claim experience as smooth as possible. 

If you have an insurance claim, please call our office at 516-922-6500 so we can help guide you through the reporting process.  Most insurance carriers will prefer you report the claim directly so you can provide details of exactly what happened.  You will be assigned an insurance adjuster by your company who will assist you through the entire claims process.  You will usually hear from him/her within 24-48 hours.  He/She will schedule an appointment to see the loss as soon as possible but at your convenience.  

It is an insured's responsibility to mitigate any further loss, within reason (for example, if you have a leaking roof, put a bucket under the leaking area - the company doesn't want you going on the roof).  Make sure to take photos and save all receipts/documents pertaining to the loss for the adjuster.

If we are closed, the following is a list of Insurance Company Emergency Claim Contacts:

Flood Claims


  • American Bankers
    Claims:
    800-358-0600
    Service:
    888-260-7736
    Claims Billing Website

  • FEMA/National Flood Insurance Program (NFIP)
    Claims: 800-759-8656 
    Service
    800-637-3846 
     Claims Website

  • Wright Flood
    Claims:
    800-725-9472 
    Service
    800-820-3242
    Claims Billing Website

While we may list some companies above, this may not be a complete list of contact information - please refer to your policy if you do not see your company listed or call us at 516-922-6500 Monday-Friday from 8:30am-4:30pm.