OUR PARTNERS & THE CLAIMS PROCESS

Suffering a loss can be emotionally, mentally and/or physically devastating.  As your independent agent, we are here to help you pick up the pieces and make your claim experience as smooth as possible.

If you have an insurance claim, please call our office at 516-922-6500 so we can help guide you through the reporting process.  Most insurance carriers will prefer you report the claim directly so you can provide details of exactly what happened.  You will be assigned an insurance adjuster by your company who will assist you through the entire claims process.  You will likely hear from them within 1-2 business days.  Your insurance adjuster will schedule an appointment to see the loss as soon as possible, but at your convenience.  

It is an insured's responsibility to mitigate any further loss, within reason (for example, if you have a leaking roof, put a bucket under the leaking area - the company doesn't want you going on the roof).  Make sure to take photos and save all receipts/documents pertaining to the loss for the adjuster.

If we are closed, the following is a list of Insurance Company Emergency Claim Contacts:

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A Central Insurance Co. (NYCM)
Claims: 1 (800) 234-6926
Service: 1 (800) 234-6926
Claims Billing Website

AmTrust
Claims: 866-272-9267
Service: 212-220-7120
Claims Billing Website

Adirondack Insurance Exchange
Claims: 1 (877) 629-8003
Service: 1 (877) 629-8003
Claims Billing Website

CHUBB
Claims: 1 (800) 252-4670
Service: 1 (866) 324-8222
Claims Billing Website

Encompass
Claims: 1 (800) 588-7400
Service: 1 (800) 262-7255
Claims Billing Website

Hagerty
Claims: 1 (877) 922-9701
Service: 1 (877) 922-9701
Claims Billing Website

The Hartford
Claims: 1 (800) 243-5860
Service: 1 (860) 547-5000
Claims Billing Website

Merchants Insurance Group

(Business Insurance)
Claims: 1 800-462-1077
Service: 1 800-462-1077

Claims Billing Website

New York Central Mutual
Claims: 800-234-6926 
Service: 800-234-6926
Claims Billing Website

Progressive
Claims: 1 (800) 274-4499
Service: 1 (855) 758-0943
Claims Billing Website

Tapco Underwriters, Inc.
Claims: 1 (800) 334-5579
Service: 1 (800) 334-5579
Claims Billing Website

Utica First
Claims: 800-456-4556 
Service: 315-736-8211 
Claims Billing Website

USLI

Billing: 866-632-2003 
Claims Billing Website

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ACE (Chubb)
Claims: 1 (800) 444-6161
Service: 1 (800) 444-6161

Claims Billing Website

American Modern
Claims: 1 (800) 375-2075
Service: 1 (800) 543-2644
Claims Billing Website

Arrowhead General
Claims: 1 (619) 744-500
Service: 1 (619) 744-500
Claims Billing Website

CNA Surety
Claims: 1 (877) 672-6115 
Service: 1 (800) 331-6053 
Claims Billing Website

Farmers of Flemington
Claims: 1 (866) 631-9153
Service: 1 (800)-435-7764
Claims Billing Website

Hanover
Claims: 800-628-0250 
Service: 800-922-8427 
Claims Billing Website

Interboro
Claims: 888-256-3378 
Service: 877-369-0304 
Claims Billing Website

Mercury Insurance

Claims: 1 (800) 503-3724

Service: 1 (800) 503-3724

Claims Billing Website

Naragansett Bay Insurance
Claims: 1 (800) 343-3375
Service: 1 (800) 343-3375
Claims Billing Website

New York Property Insurance Underwriting Association
Claims: 212-208-9710 
Service: 212-208-9700

Claims Billing Website

Pure Insurance
Claims: 1 (888) 813-7873
Service: 1 (888) 813-7873
Claims Billing Website

Utica National Insurance Group
Claims: 1 (800) 216-1420
Service: 1 (781) 224-2600
Claims Billing Website

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AIG
Claims: 1 (800) 767-2524
Service: 1 (800) 448-2542
Claims Billing Website

The Andover Companies
Claims: 1 (800) 225-0770
Service: 1 (978) 475-3300
Claims Billing Website

Cabrillo General Insurance
Claims: 1 (866) 482-5246
Service: 1 (866) 896-7233
Claims Billing Website

Condon & Skelly
Claims: 1 (800) 257-9496
Service: 1 (800) 257-9496
Claims Billing Website

Berkshire Hathaway GUARD
Claims: 1 (800) 673-2465
Service: 1 (800) 673-2465
Claims Billing Website

Harleysville (Nationwide)
Claims: 1 (800) 421-3535
Service: 1 (800) 338-8301
Claims Billing Website

Main Mapfre Insurance
Claims: 1 (800) 221-1605
Service: 1 (800) 922-8276

Claims Billing Website

National General Insurance
Claims: 1 (800) 325-1088
Service: 1 (888) 293-5108
Claims Billing Website

Ocean Harbor
Claims: 855-585-0500 
Service: 631-547-5959
Claims Billing Website

Scottsdale Insurance Company (Nationwide)
Claims: 1 (800) 423-7675 
Service: 1 (800) 423-7675 
Claims Billing Website

UPC Insurance
Claims: 1 (888) 256-3378  
Service: 1 (727) 895-7737
Claims Billing Website

Travelers

Claims: 1 (800) 252-4633

Service: 1 (800) 842-5075

Claims Billing Website

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Flood Claims

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American Bankers
Claims: 800-358-0600
Service: 888-260-7736
Claims Billing Website

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FEMA/National Flood Insurance Program (NFIP)
Claims: 800-759-8656 
Service: 800-637-3846 

Website

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Wright Flood
Claims: 800-725-9472 
Service: 800-820-3242
Claims Billing Website

While we may list some companies above, this may not be a complete list of contact information - please refer to your policy if you do not see your company listed or call us at 516-922-6500 Monday-Friday from 8:30am-4:30pm.